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Every package is fixed-price — GST included, no retainers Kickoff within 2 working days of your brief Deliverables listed on every service page before you pay
CF
CRO & Strategy

Checkout Friction Audit

Every step from cart to confirmation, tested on real devices, with the drop-off causes named and fixed.

Turnaround

6 working days

Scope

Fixed — listed below

Revisions

One round included

Overview

Checkout is where the money is decided. We complete real purchases on real devices, log every point of hesitation, cross-reference the funnel data, and give you a fix list ordered by how much revenue each step is costing.

What you’ll get

7 deliverables
  • Step-by-step audit of the full cart-to-confirmation flow
  • Real-device testing across Android, iOS and desktop
  • Funnel drop-off analysis from your analytics
  • Payment, trust and error-handling review
  • Form field audit with specific removals and reorderings
  • Mobile-specific issue list
  • Prioritised fix list with estimated revenue impact

Why it matters

Recover revenue from buyers who had already decided

Mobile issues found on real devices, not emulators

Fixes ranked by rupees, not opinion

How it runs

  1. 01 Baseline funnel data pulled to locate the biggest drop-off steps
  2. 02 Test real purchases completed on multiple devices and connections
  3. 03 Diagnose friction points matched to the data
  4. 04 Deliver ranked fix list with evidence

Who this is for

  • Stores with strong traffic and weak conversion
  • Anyone whose cart abandonment rate is above the category norm
  • Businesses that added a payment method and saw conversion drop

What we need from you

  • Analytics access and permission to place and cancel real test orders

You will be asked for these in the project brief that appears in your dashboard right after checkout.

Questions about this package

We use the smallest possible amounts and you cancel or refund them; usually under ₹100 total.

We review the experience and flag issues; gateway changes stay with your provider.

No — we hand your developer a precise, prioritised brief.

This is a professional service package, not a physical product. There is nothing to ship and no stock — delivery is digital, to the timeline stated above, and our refund policy sets out exactly what happens if we do not meet it.

Often bought together

Packages that pair well with this

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₹2,499